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Privacy Policy

Welcome to The Atlas Experiences. Your privacy matters to us, and this policy explains how we collect, use, and protect your information when you visit our website, make an enquiry, or book a trip with us.

This Privacy Policy applies to www.theatlasexperiences.com and all trips and services we offer.

Information we collect

We may collect personal information from you when you make an enquiry, join a waitlist, book a trip, or otherwise interact with us. This may include your name, email address, phone number, date of birth, and payment details. Where relevant to your trip, we may also ask for dietary requirements, allergies, or medical conditions, only where you choose to share this, and only to help us plan your trip safely.

You may browse our site without providing any personal information. We only collect what you choose to give us.

Non-personal information

We may also collect general technical information when you visit our site, such as browser type, device type, and how you interact with our pages. This helps us understand how our site is used and improve it over time.

Cookies

Our site uses cookies to improve your experience and understand how visitors use our site. You can set your browser to refuse cookies, though some parts of the site may not work as well if you do.

How we use your information

We use your information to:

  • Process bookings and payments
  • Plan and coordinate your trip safely, including any dietary or health needs you've shared with us
  • Respond to your enquiries
  • Send you trip updates and, where you've opted in, occasional newsletters or offers (you can unsubscribe any time)

Payments

Payments are processed securely through trusted third-party providers such as Stripe. We do not store your full card details.

Sharing your information

We do not sell or trade your personal information. We only share what's necessary with the people who help deliver your trip, hotels, coaches, activity providers, and similar partners, and with service providers who support our business (such as email or booking platforms). We do not share your information with anyone else without your permission, except where required by law.

Health information

If you share any health, dietary, or accessibility information with us, it's used solely to plan your trip safely and is never used for marketing.

Data protection

We take reasonable steps to protect your personal information, including secure, encrypted handling of sensitive data. No system is completely secure, but we work to keep your information as safe as possible.

Where we're based, and who this applies to

The Atlas Experiences is registered in India, and we welcome guests from all over the world. If you're based in the UK, EU, or elsewhere with your own data protection laws, you have the right to access, correct, or request deletion of your personal information, just get in touch and we'll help.

Changes to this policy

We may update this policy from time to time. Changes will be posted here with an updated date, so it's worth checking back occasionally.

Questions?

We're happy to help. Email us at: info@theatlasexperiences.com